Shipping

SHIPPING FREQUENTLY ASKED QUESTIONS

Is my bikini or hair extension really FREE?

Yes! We are providing our best fans up to 3 free items per customer. Just pay the insured Premium Priority Shipping fee per item. You save between $90-$200 per item.  We ship our free promotional items via insured mail that requires a signature for delivery.

How DO you manage to keep the prices so low?

By sacrificing shipping time. We get the items shipped direct from the manufacturers, which means it takes 3-4 weeks, but it saves a TON of costs in logistics (bulk shipping costs to the US, customs fees, warehousing costs, product handing fees, USPS / UPS costs). No joke – all that stuff can turn a $100 product into $500 product pretty quickly. By giving up shipping time, we’re saving you a butt-ton of money.

Can I have a tracking number?

Yes! Once all the information is available in our system we will send you your tracking number right away.Just E-Mail Us At urbnboho [@} gmail.com if you cannot find your tracking number and we will provide it to you within one business day. Our reps are available M-F 10-6pm

Hey where’s the other thing I ordered?

Since our products are made by a few different manufacturers, if you order a few different items, they may arrive separately so don’t freak out if you open the packet and there’s an item missing!

Is my payment info safe?

We are proud to take payment via PayPal, your payments are either handled by Paypal, or Stripe. Either way, we don’t store any of your credit card info. Ever.

What if there is a problem with my product?

Let us know as soon as you can and we’ll either send you a new one, or give you your money back if sent back to us within 30 days so we’ll do everything in our power to make it right.

How do I get Free Shipping?

Free Shipping is available for orders over $150 in the domestic contiguous USA (Hawaii, Territories and Alaska shipping is not free)

I have an international shipment, can I get Free Shipping too?

Free Shipping is not available for international orders.

Have more questions? Feel free to contact us at: urbnboho [@] gmail.com